The success of any business comes down to a company’s staff – how well they work and how well they work together. From top level executives to entry-level employees, businesses require the expertise and dedication of a variety of professionals in order to thrive and grow. The amount and types of staff a business needs depends on the size, industry, and unique needs of the company. However, there is a general structure of essential corporate staff roles that organizations of various sizes and styles require in order to successfully and efficiently operate. What kinds of corporate staff does a business need? Let’s explore the different types of corporate staff roles along with their general duties and responsibilities.
Executive and Top-Tier Corporate Roles
Executive and top-tier corporate roles are responsible for high-level decision making and overseeing of an entire department within a company. Some examples of executive corporate roles are:
- Chief Executive Officer (CEO): responsible for the overall direction and strategy of the company.
- Chief Operating Officer (COO): responsible for the day-to-day operations of the company.
- Chief Financial Officer (CFO): responsible for managing the company’s finances.
- Chief Marketing Officer (CMO): responsible for developing and implementing marketing strategies to promote the company’s products or services.
- Chief Information Officer (CIO): responsible for managing the company’s information technology systems.
- President: may have similar responsibilities to a CEO, such as handling top-levels decisions and overseeing management teams.
- Vice President: enacts the president’s decisions and directs mid-level managers, overseeing organizational operations.
Managerial Corporate Roles
Managerial staff are typically mid-level roles who oversee operational staff within their department. They often collaborate with each other to ensure smooth communication between different departments. Managers typically report directly to the chief officer of their department. For example, a marketing manager typically reports to the CMO (Chief Marketing Officer). Some examples of managerial corporate staff roles are:
- Marketing Manager: oversees the entire marketing department, or a subsection of the marketing department. Reports directly to the CMO and collaborates with product managers, project managers, and finance managers. Oversees marketing operational roles.
- Product Manager: analyses product markets and streamlines product development processes. Commonly collaborates with marketing managers, product managers, and finance managers and oversees product operational roles.
- Project Manager: oversees the planning and developmental processes for a company’s projects. Commonly collaborates with product managers, marketing managers, and finance managers and oversees project operational roles.
- Finance Manager: analyzes costs and revenue data to prepare financial reports for the company’s various divisions. Reports to the CFO and collaborates with marketing managers, product managers, and project managers. Oversees staff accountants and bookkeepers.
- Human Resources Manager: responsible for managing the company’s human resources department. They are responsible for recruiting, hiring, and training employees, as well as managing employee benefits and compensation.
Operational roles are responsible for a company’s day-to-day processes and production. Operational staff typically report to the manager of their department. Operational corporate staff roles vary depending on a company’s industry and size, but may include:
- Accountants: responsible for managing a company’s finances, including budgeting, financial reporting, and financial analysis.
- Marketing specialists: responsible for creating a company’s marketing material.
- IT specialists: responsible for initiating, managing, and troubleshooting a company’s technology systems.
- Business Analysts: responsible for evaluating a company’s growth and development.
- Human Resources Personnel: responsible for handling payroll tasks, employee scheduling, and performance reviews.
- Administrative roles: responsible for day-to-day administrative tasks such as correspondence, scheduling, or welcoming visitors.
- Production Roles: responsible for producing a company’s physical products.
Which corporate staff does your company need?
The corporate staff roles that your company needs will depend on the size and nature of your business. Small businesses may only need one or two staff members to manage all aspects of the business, while larger businesses may require a full team executives, managers, and operational staff. A business may also benefit from additional support staff, such as executive assistants who assist an executive individually with administrative, correspondence and scheduling tasks.
Any business with a growth mindset must plan to recruit new staff regularly. As a company grows, top level corporate staff roles can take on more high-level decision making by delegating managerial tasks to department managers. Continued growth might mean dividing responsibilities or creating new departments more maximum efficiency.
When should a business hire more staff?
Does your business need more staff? Here are some signs that your company could benefit from additional staff:
- Overworked employees: Present employees are overworked and struggling to keep up with the demands of their jobs. They may experience increased stress, demonstrate a lack of attention to detail, or request time off more frequently.
- Subpar customer service: An insufficient workforce can result in customers falling through the cracks or the loss of prospective customers whose inquiries go unacknowledged. If you’ve noticed that your business is struggling to provide stellar customer service, it may be time to consider increasing your staff.
- Business expansion plans: If you’re looking to expand your business, it’s time to start considering your staff recruitment plan. Growing a company means taking on additional clients and bigger workloads – something that can’t be achieved with the work of existing employees alone.
- Decreased quality of work: Quality is integral for a successful business. When stress levels increase with the influx of more work, that quality can suffer. To guarantee top-notch performance, it may be necessary to hire additional staff or outsource some tasks.
- Overtime: If your employees need to work overtime more frequently to handle their workload, that’s a good indicator that it might be more cost-efficient in the long run to hire more staff.
- Low staff morale: If your employees are feeling overworked and stressed, it can lead to low morale and decreased productivity. Hiring additional staff can help alleviate the workload and improve morale.
- Missed opportunities: If you’re turning down work or orders because you don’t have enough staff to handle all the work, this is a clear sign that it’s time to hire more employees.
- Missed deadlines: If your team is consistently missing deadlines or failing to meet key performance indicators, it may be time to consider hiring additional staff.
How corporate staffing agencies can help companies find ideal staff
Corporate staffing agencies can help companies find ideal staff by providing access to a large pool of candidates, fully vetted candidates, and expertise and industry knowledge. They can also save companies time and money by handling the recruitment process and providing ongoing support and resources. By partnering with a corporate staffing agency, companies can find the right staff for their needs and focus on their core business functions. Staffing agencies help business define their staffing needs and secure ideal candidates quickly.
At Home + Work Staffing, we can help your business find experienced candidates within a wide range of specialities, including:
- Administrative assistant
- Executive assistant
- Human resources
- Financial Auditor
- School Office Staff
- Marketing Director
- Loan Officer
- Office manager
- Office coordinator
- Development officer
- Bank Teller
- Travel Agent
- Social media manager
- Medical support
- Customer service
- Floral Designer
- Executive Recruiter
- Security staff
- Maintenance staff
- ..and more!
Learn more about our placement process and call or email to begin your search for your industry’s top corporate staff. We help you define your company’s needs, create job postings, review applications, screen candidates, and assist with the interview process. Once you’re confident that your candidate will be a great fit, we help you make an offer and secure a contract with your new hire. Furthermore, we’re here to be of assistance at any point during your contract together, should the need arise for additional support or guidance.